Privacy Policy

Effective: July 3, 2026

Welcome to Pizona Clothing. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase through our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Order history
  • Payment confirmation information (we do not store your complete credit or debit card details)

Technical Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage information
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Deliver products
  • Process refunds and exchanges
  • Communicate about your orders
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Send promotional emails if you have chosen to receive them
  • Comply with legal and regulatory obligations

3. Payment Information

Payments are processed securely through trusted third-party payment providers. We do not store your full payment card information on our servers.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted service providers that help us operate our business, including:

  • Payment processors
  • Shipping and courier companies
  • Website hosting providers
  • Email marketing providers (where you have provided consent)
  • Analytics providers

These service providers are required to protect your information and use it only for the services they provide to us.

We may also disclose information where required by law or to protect our legal rights.

5. Cookies

Our website uses cookies to:

  • Remember your preferences
  • Keep items in your shopping cart
  • Improve website performance
  • Analyze website traffic
  • Provide a better shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.

6. Marketing Communications

If you subscribe to our newsletter, we may send promotional emails about new arrivals, special offers, and exclusive promotions.

You can unsubscribe at any time by clicking the “Unsubscribe” link included in our emails or by contacting us directly.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Complete your orders
  • Meet legal and tax requirements
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, it is securely deleted or anonymized.

9. Your Privacy Rights

Under applicable Canadian privacy laws, you may have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate information
  • Withdraw your consent where applicable
  • Ask questions about how your information is handled
  • File a complaint with the appropriate privacy regulator if you believe your rights have been violated

To exercise these rights, please contact us using the information below.

10. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Pizona Clothing

Email: pizonaclothinginc@gmail.com

Phone: +1 437 557 35

Mailing Address: 328-300 Kent court, Sudbury ON. P3A 4R5

We will respond to privacy-related inquiries as promptly as reasonably possible.